Refunds

There is a certain situation where only 20% REFUNDS are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

There is a certain situation where NO REFUNDS are granted:

Any item that is returned more than 30 days after delivery.
The returned item is missing as customer use the shipping service without track number.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.

Late or missing refunds:

If you haven’ t received a refund yet, first check your PayPal/bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at info@cinosourcing.com

Exchanges:

We only replace items if they are DEFECTIVE or DAMAGED for free. If you need to exchange it for thesame item, send us an email at info@cinosourcing.com for detailed RETURN PROCESS

Cinosourcing Office

Welcome to our
dynamic workspace where creativity thrives and ideas transform into reality.
Our office is the birthplace of innovation, fostering an environment that
inspires growth and success.

Cinosourcing Office

Our vibrant and innovative workspace where ideas transform into reality.

Cinosourcing Warehouse

Take a look at our
operational efficiency and meticulous management. Our warehouse is a testament
to our strength in handling operations and delivering excellence.

Cinosourcing Warehouse

A showcase of our operational efficiency and meticulous management.

Cinosourcings' Advantage For Global Sellers

30,000+ SKU Source

Cinosourcing provide more than 30,000+ SKU from 2000+ suppliers.You can get beautiful pictures and specification from us.

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Source Everything You Want

With years of experience in the sourcing arena,We believe our knowledge and skills can help you find the right supplier even for the rarest of goods.

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Custom Manufacturing

We help you to get custom made prototypes from factories in a minimum amount of time and prepare for mass production.

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No MOQ

We do not enforce an MOQ.We always strive to source the best products and meet all your requirements.

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100% safe & Guarantee

We help minimizing import risks by our factory inspections and can identify quality defects before shipment.

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100+ Logistics Service

Cinosourcing cooperates with 100+ logistics channels covering 200+ countries and regions.

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Meet the Core team

Cinsourcing’s management team bring years of international procurement experience from consulting and industry.

Submit Your Sourcing Request by filling out the form